At SB Lovestyle, we strive to ensure customer satisfaction with every purchase.
Important Note
All sales made are final. We do not offer refunds. However, products (except those purchased during sale) may be exchanged for another product or issued as a credit note.
1. Exchange Eligibility
- Exchanges must be requested within 3 days of delivery
- Products must be unused, unworn, and in original packaging
2. Damaged or Defective Products
- If you receive a damaged or defective item, please inform us within 24 hours of delivery
- You may request a replacement for the same product or an exchange
3. Exchange Process
To initiate an exchange:
- Email us at: customerservice@sblovestyle.in
- Whatsapp us on+91 8240435608
- Provide your order details and reason for exchange
- Ship the product to the following address:
SB Lovestyle
Laskarpur,Kamalgazi , Garia
Kolkata – 700153
India
4. Shipping for Exchanges
- Customers are responsible for return shipping costs
- Shipping charges are non-refundable
- We recommend using a trackable shipping service
5. Delivery of Exchanged Product
- Once we receive and inspect your returned item, we will process your exchange
- Delivery time for the exchanged product may vary depending on your location
If you have any questions, feel free to contact us at customerservice@sblovestyle.in
